The journey of a global logistics company from struggling to hire and retain candidates to effectively managing attrition and skilled talent.

The journey of a global logistics company


With presence in over 25 locations in India, this leading logistics provider has been in India for 20+ years providing specialized integrated logistics solutions worldwide.


During the festive season, this company had trouble keeping up with demand for deliveries and faced a talent shortage that forced them to reevaluate their supply chain. Better and more effective labour force was required to meet the growth in demand. Among the significant challenges were:

  • Shortage of manpower at the warehouse for product movement, adversely impacting their delivery.
  • Lack of an experienced talent pool to manage their peaks and valleys.
  • The warehouses' location in the outskirts of the city prevented them from attracting a skilled talent pool.
  • A compressed hiring timeline.
  • Mismanagement of shifts leading to overworked and disgruntled employees.


  • We did a complete market mapping and research on compensation regime, competition, and talent pool availability.
  • Based on the report, we designed a highly scalable workforce model with a blend of contractual staffing and automation.
  • We identified catchment areas and conducted recruitment drives to employ locals and attract talent from cities with attractive compensation packages.
  • With the help of the client, we created an efficient shift management strategy into the system to help workers thrive at work.


  • Revolutionized business processes, resulting in an increased net turnover.
  • Annual employee turnover was brought down.
  • Increased offer-to-joining ratio.
  • Integrated transparency in all communication channels for enhanced interaction.
  • Implemented new sourcing strategy to access untapped talent pool in the vicinity of the client location.
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